Simple. Genuine. Local.
Helping local businesses
collect customer feedback.
Rapid Feedback makes it simple for service businesses to hear from their customers — quickly, easily, and without the hassle.
How it works
1
A service is completed
After a job is done, the business sends a short feedback link to the customer by text or email.
2
The customer responds
A simple form asks a few quick questions about the experience. No account needed. Takes under a minute.
3
The business learns and improves
The feedback goes directly to the business so they can understand what's working and where to do better.
That's it. No spam, no follow-up, no account required. Just a straightforward way for local businesses to listen to the people they serve.